IT support professionals known as desktop support engineers help customers with hardware and software difficulties.
In order to help our clients with problems relating to computer hardware and software, we are looking to hire a qualified desktop support engineer.
You will need to work on-site or remotely to help with system integrations, software upgrades, hardware installations, and other fundamental IT-related issues.
– Responding to client support requests. – Contacting clients to find out the problem. – Traveling to the client’s location or connecting via a remote link.
- solving hardware and software problems. - resolving connectivity and networking problems. - recommending hardware or software upgrades.
– Bachelor’s degree in computer science or information technology. – Proven work experience as a desktop support engineer or support technician.